1 General Information
1.2 This includes where the site management is outsourced to a third party.
1.5 Effort Tracking’s Products/Services help users document and review their progress with respect to effort in the field of education with the objective to improving motivation in students for further study. In addition our products and services allow teachers and parents to compere effort scores given to students by their teachers with effort scores given to themselves by the students. The exchange and analysis of this data will allow students, parents and teachers to map the student’s perception of effort with the perceptions of his or her teacher. This innovative process of accurately measuring and tracking perceptions of effort is aimed at improving intrinsic motivation for learning as well as developing a ‘growth mindset’ in students as well as teachers.
1.6 As part of our Products/Services, we will collect and record information that helps measure and track effort and the validity of any transactions. This information includes the persons who are involved in using the Products/Services together with any data uploaded or downloaded from our products.
1.8 The Internet and technology is constantly changing and that means we will need to change this policy from time to time to keep up with developments. You must return here regularly to check for any updates.
2 Why we collect your details
2.1 Part of delivering our Products/Services is recognising who we are talking to, so we can provide the products and services that you want and need from us. To do that, we may need to request and store some of your data and private information. We have a duty to protect your privacy, so these details will only ever be used in accordance with the terms of this Privacy Statement.
3.0 What we collect
3.1 We limit the information we collect to only what we consider is necessary. This includes:
3.1.1 The names and details of your Authorised Users such as age, gender, class or position with you, assessment results and the like
3.1.2 Your emails, data uploaded by you and your Authorised Users of the App,
3.1.3 Your IP addresses and your Authorised Users IP addresses and phone numbers.
3.2 Any other information we need to deliver or products and services to you.
3.3 Retaining server logs of requests made to our server, but for no more than 90 days.
3.4 Retaining non-identifiable IP addresses, but for no more than five years.
3.5 Sometimes we may need to work with third party partners from time to time and use their external platforms. That means we may also collect your personal details from other sites.
3.6 We will be transparent about this process. However, the Australian Privacy Principles and the Spam Act 2003 may possibly apply to one or more of those other parties. Your privacy in that case should be covered by the other party’s policy as well as our own.
4.0 What we do with the data
4.1 We use these details to give you a more personalised service and experience, for internal record keeping, for research, to improve our products and services, to customise our websites and platforms, to contact you periodically, telephone you and/or send you promotional emails, texts, faxes or mail about new products, services and special offers, to update you about things we are doing that you might find interesting.
4.2 When you become a Licensee, we may send you emails with details and information that helps you to understand our Products and Services.
5.0 How to unsubscribe
6.0 Where we share your information
6.1 We may share non-identifiable data with third parties such as Google, Facebook and others. Our main technology service providers are Google Adwords, Google Analytics, Adobe Media Optimizer, Facebook Social Plugins, Google +1, ShareThis, BazaarVoice, Flashtalking, Rocketfuel, Sociomantics, Feedbackify, Loop11, 5th Dimension and Zopim.
6.2 Information submitted through our Products/Services may be shared with a third-party service provider who operates a platform for us. Our service providers have all passed strict organisational and technical security standards set up with your privacy in mind.
6.3 We do not share your identifiable details with these third parties, but we may release your information when we believe that it is appropriate to comply with the law, to enforce our Product/Services policies, to protect our or others’ rights, property and/or safety. We may also share non-personally identifiable visitor information with other parties for marketing, advertising, or other uses.
6.4 At all times we use our best endeavours to ensure that any recipients of your information will not be in breach of this privacy statement, and that your privacy is protected.
7.0 Security and keeping your personal details safe
7.1 We have put in place physical, electronic and managerial procedures to secure any information collected online from misuse, interference or loss. We do this by design and do our best to prevent unauthorised access, modification or disclosure of that information and we continuously monitor new technologies to do our best to anticipate and block hackers.
8.0 Credit card security
8.1 If we send you request for payment most, but not all, of the numbers on your credit card will be masked. This masking of details is consistent with a worldwide payment card industry data security standard. To ensure security, your credit card details are not held by us, but stored securely by our bank.
8.2 All details, including credit card information, submitted through the Products/Services, pass through our secure server, which offers 128-bit encryption. Our main servers are located in Australia.
8.3 As part of doing business in the online world, your information may be accessible to the owners of these servers, but not in an identifiable format.
9.0 Information in the cloud
10.1 A cookie is a text file containing a small amount of data which is downloaded to your computer or digital device when you use one of our products or services or engage one of our Internet advertisements.
10.3 We may contract with third-party service providers to help us understand our customers better. These service providers are not allowed to use the information they collect on our behalf, other than to help us conduct and improve our business.
10.4 Other websites, platforms and technology
10.7 We do not sell, trade, or otherwise transfer personally identifiable information to outside parties relating to you or your users of our App. However, this does not include trusted third party service providers who help us operate one or more of our Products/Services. These third parties must keep your information confidential and meet the strict organisational and technical security standards Effort Tracking demands.
11.0 Your control over your information
11.1 You are able to restrict the collection or use of your personal information at any time.
11.3 We will not sell or lease your personal information to third parties, except for direct marketing purposes, where we have your permission, or where we are required by law to do so. We may send you promotional information about third parties which we think you may find interesting. But again, you can also tell us you do not want this to happen.
11.4 We will never disclose your name to another organisation, or share your personal information without your consent.
11.5 We take reasonable steps to ensure your information is accurate and up to date. If you think any information we are holding about you is incorrect or incomplete, please write to the Privacy Officer at Effort Tracking at 137/ 149-197 Pyrmont Street, Pyrmont, NSW 2009 or email ith the subject heading “Details Correction”. We will correct any information found to be incorrect. There is no charge for this correction.
12.0 We comply with the Children’s Online Privacy Protection Act and similar legislation.
13.0 If your server is in the USA, and you’re under the age of 13 (as per the requirements of COPPA (Children’s Online Privacy Protection Act), you must not use this site.
14.0 The EU General Data Protection Regulation the ‘GDPR’
14.1 The focus of the GDPR is increased privacy for the personal “data” of individuals in the EU through the entire life-cycle of collection, use, retention, transfer and deletion of data. “Data” includes any information relating to an identified or identifiable natural person and can include an individual’s name, photo, email address, identification number or opinion.
14.2 Additional protections in the GDPR apply to ‘special categories’ of personal data, such as information relating to an individual’s gender identity, trade union activities and racial or ethnic origin.
14.3 As we do not have an establishment in the EU, currently do not offer goods and services in the EU, monitor the behaviour of individuals in the EU, process the personal information of individuals in the EU, target or and market goods and services to individuals in the EU or monitor or profile them, Effort Tracking considers that it is GDRP exempt.
15.0 If you are unhappy
15.2 We will reply to your complaint as soon as possible, no later than 30 calendar days. If you think we have not adequately addressed your complaint, or you receive no response after 30 calendar days, you can make a complaint to the Office of the Australian Information Commissioner (OAIC). Please see their guide for more details.
15.3 This document seeks to comply with the Australian Privacy Principles 2014 and the Mobile Privacy Guidelines September 2013 published by the Office of the Australian Information Commissioner www.oaic.gov.au.